FAQs
DU Business Travel
What is a Travel Management Company (TMC), and how is it different from an online booking site?
A Travel Management Company (TMC) is a specialized corporate travel partner that assists organizations with business travel booking, cost control, policy enforcement, and global traveler support. Unlike consumer-oriented online booking sites, TMCs offer dedicated advisors, corporate travel technology, negotiated discounts, real-time reporting, and round-the-clock emergency assistance. Companies choose DU Business Travel to enhance travel program efficiency, reduce expenses, and prioritize traveler safety.How does DU Business Travel help companies save money on business travel?
DU Business Travel reduces corporate travel expenses through a combination of negotiated airline discounts, preferred hotel rates, strategic sourcing, policy compliance tools, and comprehensive analytics. Our corporate travel experts identify cost-saving opportunities, manage unused tickets, monitor traveler behavior, and utilize benchmarking data to optimize supplier contracts. By partnering with DU Business Travel, organizations can lower their overall travel costs while improving both traveler experience and program performance.What booking tools and mobile apps do you provide for travelers?
DU Business Travel provides corporate online booking tools and a mobile travel management application that enables employees to book travel, access itineraries, receive flight alerts, and obtain on-demand support. Our technology ensures policy compliance, incorporates negotiated rates, and delivers a consistent user experience across desktop and mobile platforms. Companies rely on our tools to simplify booking processes, reduce manual work, and improve traveler satisfaction.How do your service fees work, and what pricing models do you offer?
DU Business Travel offers transparent, customizable service fee structures for corporate travel programs, including transaction fees, monthly subscription fees, and hybrid pricing models. Our approach allows companies to easily budget for business travel costs and understand the services they receive. We assist organizations in selecting the most appropriate pricing model based on their travel spend, booking patterns, and service requirements.What does implementation look like, and how long does it typically take?
DU Business Travel's corporate travel program implementation typically spans 2-6 weeks, potentially longer for more complex programs. The process includes project planning, travel policy configuration, booking tool setup, traveler profile creation, testing, and user training. Our dedicated project manager ensures a smooth transition with minimal disruption. Organizations choose DU Business Travel for our efficient onboarding and proven implementation process that accelerates program adoption.How do you support travelers during emergencies or disruptions?
DU Business Travel provides continuous emergency travel support, real-time disruption monitoring, traveler tracking tools, and immediate access to experienced travel advisors. Whether facing flight cancellations, missed connections, or international emergencies, our team delivers prompt, reliable assistance. Companies depend on DU Business Travel's risk management solutions to safeguard employees and minimize operational disruptions.Do you provide negotiated air, hotel, and car rental discounts?
DU Business Travel offers corporate travel discounts on airfare, accommodations, and rental vehicles through consortium programs, preferred supplier partnerships, and negotiated contracts. Clients benefit from reduced rates, additional amenities, and improved availability. Our sourcing specialists can also negotiate custom agreements to maximize savings across your entire travel program.What reporting and analytics tools do you offer for travel managers and finance teams?
DU Business Travel provides advanced corporate travel reporting and analytics, including real-time dashboards, spend analysis, policy compliance reporting, benchmarking, and custom data exports. These tools assist companies in optimizing supplier contracts, controlling costs, and gaining insights into traveler trends. Finance teams rely on DU Business Travel for accurate, audit-ready business travel data.How do you help companies manage travel policy compliance?
DU Business Travel enhances travel policy compliance through rule-based booking tools, approval workflows, real-time policy alerts, and detailed compliance reporting. Our approach helps organizations reduce unauthorized bookings, improve cost control, and ensure employees adhere to company travel guidelines. Businesses choose DU Business Travel for an integrated, technology-driven compliance strategy.How does your duty-of-care program work, and what tools do you use to track traveler safety?
DU Business Travel offers comprehensive duty-of-care solutions including traveler tracking, risk management alerts, emergency support, and real-time reporting. Our tools enable companies to monitor employee locations, respond to global incidents, and maintain compliance with corporate safety policies. Organizations rely on DU Business Travel to enhance traveler safety and mitigate risk exposure.
