About Us
DU Business Travel
Best in Class Service From a World Class Team
With a combined industry experience spanning more than 150 years, our corporate travel team stands at the forefront of professional travel management services. We've honed our skills through decades of navigating the complex world of business travel, allowing us to offer unparalleled expertise to our clients. Our unwavering commitment to client support and satisfaction sets us apart in this competitive field. We understand that each corporate travel program is unique, with its own set of challenges and requirements. That's why we take a personalized approach, tailoring our services to meet the specific needs of each organization we serve.
Duane Jasper
CEO & Owner
Duane Jasper brings senior leadership experience in corporate travel management, with a proven track record of elevating service models, deepening supplier partnerships, and driving measurable program results for clients. As CEO and Owner, he oversees DU Business Travel’s long-term strategic direction and ensures operational excellence across all service teams. Duane is recognized for balancing innovation with high-touch service—strengthening DU Business Travel’s technology ecosystem while maintaining the personalized support that differentiates the company. His leadership ensures that every client program receives the structure, resources, and expertise required to deliver consistent savings, compliance, and exceptional traveler care.
Daniel Gladish
Sales Manager
Daniel Gladish leads DU Business Travel’s corporate sales organization with a sharp focus on designing customized travel programs for corporate, higher-education, and nonprofit clients. With more than 11 years of experience in managed travel solutions, Daniel specializes in uncovering cost-saving opportunities, simplifying travel operations, and building multi-year strategies aligned with organizational goals. His consultative approach ensures that prospective clients fully understand their current travel landscape and leave each engagement with clear recommendations. Daniel’s expertise positions DU Business Travel as a strategic partner from the very first conversation.
Sandy Cabalka
Vice President of Business Travel Operations
Sandy Cabalka oversees DU Business Travel’s corporate operations, service delivery teams, quality control programs, and after-hours support—all designed to provide a seamless traveler experience 24/7. With a background spanning more than 30 years in TMC operations, Sandy is known for building consistent, scalable workflows and implementing rigorous training standards that ensure high accuracy and adherence. She also leads operational technology initiatives, working closely with partners to integrate new tools, enhance automation, and strengthen reporting capabilities. Sandy’s leadership ensures that every DU Business Travel client receives dependable, high-quality service backed by strong operational discipline.
Leisa Knudson
Manager of Client Services / Account Management
Leisa Knudson serves as a dedicated strategic advisor to DU Business Travel’s corporate travel clients, managing program performance, quarterly reviews, KPI reporting, and continuous improvement initiatives. With deep experience supporting national and global travel programs, Leisa brings a data-driven perspective to supplier strategy, traveler behavior analysis, and policy optimization. Clients value Leisa’s proactive communication style, structured planning, and ability to translate data into actionable insights. Under Leisa’s guidance, client programs achieve stronger adoption, improved compliance, and year-over-year savings.
Agent Team
Our agent-team is the best in the business. From domestic to international and exchanges to refunds, they’ve seen it all. The number one priority is taking care of the traveler while ensuring program parameters are met.
Our advisors have a combined industry experience of over 150 years in travel and we have an average tenure of over 19 years.
Agent Spotlight
Lisa has been with the agency almost from its inception. She handles some of our top utility and manufacturing clients. Her favorite part of the job is seeing where everyone’s travel is taking them.
Tech Spotlight
Grasp consolidates data and offers cohesive view of an organization’s data and provides that clearly and concisely. Over 1400 reports can be scheduled or driven on demand.
Account Management
Account management is key to the success in achieving any program’s strategic goals. The process all begins with an in-depth discovery process in which our team surveys various stakeholders within the organization to find pain points and positive aspects of your unique travel program.
Key account management features:
- Client Relationships
- Communication & Support
- Booking Management
- Vendor Relationships
- Reporting & Analytics
- Strategic Planning
Online Booking Tool Support
Our agency focuses on the goals, policy and structure of each individual client to select the right booking tool that aligns with the goals for the program. To ensure adoption and streamline the booking process, our online team is available to assist in training, issue resolution and custom configuration.
Team Spotlight
Our agency is unique in that it has certified Concur administrators on staff. This allows for an enhanced level consultancy, configuration customization, and issue support.
Client Testimonial
Testimonials
DU Business Travel
Discovery was a crucial component of our implementation process with Travel Leaders/Destinations Unlimited. Our stakeholders were engaged to uncover reservation processes, reporting needs, and problem areas to resolve. These findings were then used to custom configure our program, deliver value to our travelers, and address stakeholder needs.